Creating and Maintaining an Effective and Efficient Technical Training Programs

Why Should You Attend:

Training programs have evolved through time. Human reliability or human error is usually attributed to training effectiveness or training program weaknesses/strengths. Even though training is considered the “vaccine for mistakes,” training is not responsible for most human error deviations.

In order to make sure training programs are effective and can be ruled out as a root cause for human error deviations, this webinar will discuss elements necessary when implementing/improving a training program. It will discuss elements of training programs like curricula, training management systems, training effectiveness and other important elements of a compliant training program.

Learning Objectives:

• Learn key elements of the training program in regulated environment.
• List key performance indicators related to training.
• Learn to develop a training program.
• Learn how to measure training effectiveness.
• Learn when training is responsible for human error deviations.

Areas Covered in the Webinar:

• GMP regulations on the training topic
• Agencies’ expectations of the training program
• Training general aspects
• Responsibilities of the training program
• Requirements for new employees
• Transferred employees
• External service providers
• Training events
• Skills qualification program (OJT)
• Training assessment
• Retraining
• Training outline/contents
• GMP
• Technical training
• On the job
• Training frequency and topics
• Instructor’s qualifications
• Training curricula
• Training documentation
• Review of training system effectiveness
• Deviations related to performance

Who Will Benefit:

• Training managers and coordinators
• Operations
• Manufacturing
• Plant engineering
• QA/QC staff
• Process excellence/improvement professionals
• Industrial/process engineers
• Compliance officers
• Regulatory/legislative affairs professionals
• General/corporate counsel
• Executive management

Ginette M Collazo
Organizational Psychologist, Ginette M Collazo Inc

Ginette Collazo, PH.D, is a human error and human behavior expert. She has spent more than 15 years in technical training, organizational development and human reliability areas. She has worked with Bristol-Myers Squibb, Johnson & Johnson, Schering-Plough, Wyeth, and has been a consultant with major firms like Abbott, Johnson & Johnson, Perrigo, among many others. She has also implemented human error reduction programs and technology in many small and mid-sized drug and device companies. An active researcher in specialized studies related to human reliability, she is the author of numerous publications on these topics.

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