How to Audit the Difficult Areas of a Quality Management System

Speaker

Instructor: Larry Whittington
Product ID: 700334

Location
  • Duration: 60 Min
This webinar will provide guidance on how to audit the more difficult areas of a quality management system The applicable ISO 9001:2000 requirements will be examined for each of these difficult areas and then suggestions made on how to more effectively audit them
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Some areas in a quality management system are harder to audit than others. Find out how to assess:

  • Undocumented Processes
  • Legal Requirements
  • Resource Management
  • Continual Improvement
  • Preventive Action
  • Internal Audits
  • Process Effectiveness

The applicable ISO 9001:2000 requirements will be examined for each of these difficult areas and then suggestions made on how to more effectively audit them.

Areas Covered in the seminar:

For each of the selected areas that are difficult to audit, we will address:

  • Why is the area difficult to audit?
  • What the applicable requirements?
  • What guidance is available?
  • What questions should be asked?
  • What evidence should be requested?
  • How should we assess conformity?
  • What are the common problems?
  • How should we judge effectiveness?

In addition, participants will be encouraged to identify their internal auditing concerns for the instructor and other participants to suggest possible solutions.

Who Will Benefit:

This webinar will provide guidance on how to audit the more difficult areas of a quality management system. It will be of special interest to:

  • Internal Quality Auditors
  • Audit Program Managers
  • Management Representatives

In addition, it will help the managers of the audited areas to know what they should expect from effective, value-added internal audits.

Instructor Profile:

Larry Whittington (MSEE, CQA, CSQE) is an IRCA-certified QMS 2000 Principal Auditor and a RABQSA-certified QMS Lead Auditor. Larry has received high evaluations for his presentations at the Southeastern Quality Conference, International Conference on ISO 9000, ASQ Quality Audit Conference, and the ASQ ISO 9000 Summit. He teaches at the Center for Quality Excellence at Southern Polytechnic State University in Marietta, Georgia. His free Whittington & Associates e-Newsletter on quality and auditing subjects is distributed to thousands of subscribers each month.

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