Metrics based Improvement Procedure

Defines suitable metrics for use in improvement projects

Provider: Quality-Control-Plan
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Defines suitable metrics for use in improvement projects

  1. The act or process of quantitatively comparing results to requirements to arrive at a quantitative estimate of performance.
  2. Trend and control charts accumulate data over time so they are more than a snapshot of events but they are still not data that meets the attributes of a metric.
  3. The chart has value because it identifies the <few> from the <many> but it is not a metric by itself unless it is tied to an objective.

It Provides information on:

  1. Continuous Improvement Metrics
    • Objectives.
    • Overview.
    • Tools.
    • Attributes of Metric.

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