New NACHA Operating Rules Changes 2020 and Beyond!

Instructor: Donna K Olheiser
Product ID: 705048
Training Level: Intermediate
  • Duration: 90 Min
This webinar will provide all the details on the most recent and upcoming NACHA Operating Rules changes that affect you as a participant in the ACH network, whether you are an ODFI, an RDFI or a TPS (Third-Party Sender) or TPSP (or Third Party Service Provider). Multiple Rules Changes, NACHA Operations Bulletins, Supplements to the Rules along with examples and explanations of what they each mean to you as a participant will be discussed.

recorded version

1x Person - Unlimited viewing for 6 Months
(For multiple locations contact Customer Care)
Recorded Link and Ref. material will be available in My CO Section
Last Recorded Date: Oct-2019

Training CD / USB Drive

One CD/USB is for usage in one location only.
(For multiple locations contact Customer Care)
CD/USB and Ref. material will be shipped within 15 business days

Customer Care

Fax: +1-650-362-2367


Read Frequently Asked Questions

Why Should You Attend:

As a participant in the ACH Network (ODFI, RDFI, TPSP and TPS) you need to ensure you are in compliance with the NACHA Operating Rules while processing ACH transactions. This webinar will include all the intricate details and what they mean to you, to help you make changes and continue to remain inn compliance with these Rules.

Included will be topics such as (1) Enhancements to SDA (Same Day ACH) Functionality; (2) Improving Funds Availability for ALL ACH transactions. (3) A makeover of the Annual ACH Rules Compliance Audit; (4) Enhancing ACH Quality by allowing an RDFI more options and flexibility when doing ACH Returns by adding functionality of R11 and R17 Return Reason Codes; (5) Continuing to improve the Quality of the ACH Network by supplementing the already existing requirements for Originators when doing WEB Debit Origination; and (6) Improving Risk Management abilities by adding to the ACH Security Framework by requiring larger Originators, TPSP and TPS to further protect deposit account info from potential data breaches.

In addition, an outline of any pending RFC (Request for Comment), Industry updates, or other possible NACHA Rules Changes in the foreseeable future.

Areas Covered in the Webinar:

  • Define the new and recently approved (or changed) amendments to the Rules on Expanding Same Day ACH (SDA) and how these changes will affect you as a financial institution or participant in the ACH Network
  • Expand on the Changes to the Annual ACH Rules Compliance Audit and what that means to you!
  • Describe the potential impact and change to procedures that participants in the ACH network will experience based on the approved changes to other ACH Quality and Risk Management topics such as:
    • Supplementing the fraud detection standard for Internet-initiated (WEB) debits
    • Allowing RDFIs to indicate within a return that the original transaction was questionable or part of anomalous activity
    • Redefining a Return Reason Code to assist in the Return of Unauthorized Entries to further differentiate the details of “why” the Return is being sent by the RDFI
    • Enhancing the existing ACH information security requirements for large Originators and Third Parties
  • Plus, other “upcoming and pending” NACHA Rules changes and how this can change the way you process ACH transactions in the future

Who Will Benefit:

  • ACH operations staff
  • Compliance staff
  • ACH Auditors
  • Aspiring AAP’s (Accredited ACH Professional) or AAP’s looking for continuing education credits
  • Banking staff
Instructor Profile:
Donna K Olheiser

Donna K Olheiser
VP of Education, Dynamic Mastership

Donna has over 24 years of experience in the financial services industry which includes 9 years' experience as the Education Service Director at a Regional Payments Association (RPA), where she managed and facilitated the entire Education program for nearly 800 financial institution members. Prior to that, Donna spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).

Donna's extensive knowledge, enthusiasm and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA Operating Rules. She uses scenarios and examples to bring the learning home, easy to comprehend and apply to real-life day-to-day ACH processing. Donna's ability to engage the learner through the entire training event helps the adult learner apply what they've learned during and after each training session.

Topic Background:

Each year the NACHA Operating Rules change and as a participant in the ACH Network you are required to follow these Rules. After many approved amendments to the Rules from enhancing Same Day ACH (SDA) by expanding the timeframe to submit them to increasing the dollar limit on SDA transactions, including improving funds availability for ALL ACH Entries (not just SDA Entries.

An RDFI accepts all types of Entries and can Return, changes are being made to allow for more options and flexibility when doing Returns in an effort to further notify the Originator/ODFI of the specific reason for a Return Entry. Details on how two Return Reason Codes R11 and R17 will be utilized in the future. NACHA continues to improve the quality of the ACH Network by adding additional enhancements to the Rules, such as supplementing Data Security requirements for Originators, TPS and TPSP, plus adding more details to the requirements for Originators of WEB debits regarding “commercially reasonable fraudulent transaction detection systems”.

We are registered with and adhere to the Statement on Standards for Continuing Professional Education programs of the National Registry of CPE Sponsors. Our registration number is 109066. Please check with the governing body of your license and state for specific CPE requirements. Grievances may be forwarded to the company at 650 620 3961. Grievances may also be forwarded to the National Registry of CPE Sponsors-NASBA, 150 Fourth Avenue North, Suite 700, Nashville, TN 37219-2417, 615-880-4200,, e-mail

Field of Study Minutes CPE
Finance 15 0.3
Management Advisory Services 10 0.2
Regulatory Ethics 10 0.2
Specialized Knowledge and Applications 55 1.1
Total Duration - 90 Min Total Credits - 1.8

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Refund Policy

Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange.

Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time.

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Product Reviews Write review

Presenter was excellent, knowledgeable and able to present information clearly. The discussion/examples on the timing for the receipt of same day entries. The refresher on the definitions of settlement, effective dates and availability. Third party sender vs processor discussion.
- Michael B Grogan CTP

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