SEP Quality Series - TQM

Slide presentation on TQM (211 slides)

Provider: Superfactory
Shipping: Available for download - Link will be provided in My ComplianceOnline section

Price: $40.00
Product Details

  • The degree of excellence of a thing” (Webster's Dictionary).
  • “The totality of features and characteristics that satisfy needs” ( ASQC).
  • Fitness for use.

It also includes information on:

  • What is Quality
  • Evolution of Quality
  • Total Quality Management
  • Employee Involvement
  • Cost of Quality
  • Quality Awards
  • The Quality Management System
    • Leadership
    • Strategic planning
    • Customer satisfaction
    • Performance management
    • Human resources
    • Construction quality
    • Supplier partnerships
    • Results

Who will benefit:

  • Quality Management
  • Quality Control Tools
  • Successful Organizations
  • Performance Management


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