Labor Negotiations: Reaching Your Agreement
Instructor:
Bob Oberstein
Product ID: 706770
- Duration: 120 Min
Areas Covered in the Webinar:
- The elements and use of the following skills and strategies
- Persuasive Capacity
- The Art of Questions
- Yes, No and the “Yes Habit”
- Agendas (both apparent and hidden)
- Dealing with Denial
- Positional v Interest Bargaining (IBB)
- Bundling/packaging
- What can (and probably might) go wrong and how to fix it.
- Impasse
- Mediation
- Interest Arbitration
- Ratification
- Communication Glitches
- Publication of the Agreement
- Training
Who Will Benefit:
- All level managers, supervisors, and executives.
- All Levels of both in-house and outside counsel.
- All levels of Union representation and officers (stewards, Business Representatives, Business Managers, Presidents, and all officers/ board members).
- All levels of Human Resources.
Bob Oberstein
Trainer, Self employed
Bob Oberstein is uniquely qualified with over 50 years of Labor Relations experience on both sides of the table in both the private and public sectors and is the recipient of the Federal Mediation and Conciliation Service Director's Award for lifetime achievement in promoting positive Labor Management Relations. Bob also was the Director of the Labor Management Relations BA and certificate programs at Ottawa University, Phoenix where he also developed and taught Labor Relations and Human Resources related courses on both the graduate and undergraduate levels. Bob has several published articles to his credit in addition to his arbitration awards and has also been recognized in Who’s Who Among America’s Teachers. Additionally, Bob has served on several boards and commissions and panels where he participated in resolving or adjudicating all manner of workplace issues in a variety of industries. Moreover, Bob also holds a Master of Jurisprudence in Labor and Employment Law from Tulane University's School of Law. Bob has and continues to serve the labor management community as well as other groups as an Arbitrator, Mediator, Facilitator, Investigator, Trainer and Educator.
Refund Policy
Our refund policy is governed by individual products and services refund policy mentioned against each of offerings. However in absence of specific refund policy of an offering below refund policy will be effective.
Registrants may cancel up to two working days prior to the course start date and will receive a letter of credit to be used towards a future course up to one year from date of issuance. ComplianceOnline would process/provide refund if the Live Webinar has been cancelled. The attendee could choose between the recorded version of the webinar or refund for any cancelled webinar. Refunds will not be given to participants who do not show up for the webinar. On-Demand Recordings can be requested in exchange. Webinar may be cancelled due to lack of enrolment or unavoidable factors. Registrants will be notified 24hours in advance if a cancellation occurs. Substitutions can happen any time. On-Demand Recording purchases will not be refunded as it is available for immediate streaming. However if you are not able to view the webinar or you have any concern about the content of the webinar please contact us at below email or by call mentioning your feedback for resolution of the matter. We respect feedback/opinions of our customers which enables us to improve our products and services. To contact us please email [email protected] call +1-888-717-2436 (Toll Free).
