The Leadership Toolkit

Why Should You Attend:

Did you ever wonder about the traits of effective leaders? Are good management and leadership the same? Participants will learn about the impact that positive leadership has on motivation, the associate and overall performance.

This session will provide a specific discussion on the differences between mentoring and coaching via a case study discussion. The importance of communication, team behavior, project management, and project management will be the focal points of this training.

This training will define and describe the principles of leadership. We will also provide examples of leadership styles that will allow the participants to determine their own leadership style as well as the styles of their managers, peers, and subordinates. We’ll discuss how situational leadership can be an effective leadership style.

Areas Covered in the Seminar:

Introduction and Overview

• Definition and Principle of Leadership.
• The Leadership “Gurus”.
• Introduction to Leadership Styles.
• Examples of Leadership Styles.

The Leadership Toolkit

• Communicating Like a Leader.
• Email Etiquette.
• Effective Listening and Speaking.
• Active Listening.
• Positive Teamwork.
• Project Management.
• Time Management.

Who Will Benefit:

• Directors
• Managers
• Project Managers
• Supervisors
• Senior Staff Members

Instructor Profile:

Chris Doxey, CAPP, CCSA, CICA is an independent consultant providing Internal Controls and Business Process Best Practice Solutions. She has held senior management positions in accounts payable, procurement, internal auditing, internal controls, Sarbanes-Oxley compliance, payroll, logistics, financial systems strategy, and financial integration at Digital, Compaq, Hewlett Packard, MCI, APEX Analytix, and Business Strategy, Inc. She was recruited to assist MCI (formally WorldCom) recover from their internal control challenges. She has a bachelor's degree in English, a bachelor's in accounting, a master's in business administration, and a graduate certificate in project management. Chris has written numerous articles and published two handbooks: AP Leadership Skills and Implementing a Controls Self Assessment Program for Your Account Payable Process. Chris presents at several conferences and provides a multitude of webinars each year.

Topic Background:

The late Peter Drucker devoted much of his attention to the hallmarks of leadership. As a writer, a management consultant, and a self-proclaimed “social ecologist,” Drucker was widely known as the “father of modern management.” In 2004, when Drucker was 95 years old, a Forbes.com article by Rich Karlgaad explored some of Drucker’s thoughts about what it takes to be a good leader.

According to the article, the Drucker view of successful leadership is choosing to do only the things you do well, while ensuring that others do the rest. Strong leaders, says the article, effectively communicate their priorities, know what it takes to achieve their mission, acknowledge and make use of the strengths of others, know how to delegate well, and are skilled at identifying the important things, rather than focusing on accomplishing the trivial. The article points out that — according to Drucker — good leaders understand the importance of using technology to connect diverse locals without expensive travel. And effective leaders know how to say “No,” when to say “Enough!” and when to abandon an initiative or strategy that’s not working.

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